The Digital Case-Oriented Work File got off to a rough start. Nothing is as radical as a system that changes your daily work. The system used was 'end-of-life' but proved difficult to deploy. The new system promised much but was technically complex. The Management Board felt the need for a critical outside view to assist with this programme. As an 'insurance premium'.

Contribution of Takeshape - Quality Assurance to the Amersfoort Digital Programme

In recent years, I have been commissioned by the Management Board of the Municipality of Amersfoort to perform the Quality Assurance role on the programme Digital Case-oriented Working, which has meanwhile changed into "Amersfoort Digital". From the sidelines, I was able to assist the programme with my 'view from the outside'. A unique opportunity to contribute to my own city. Much appreciation for the challenges that the IT/IV organisation of a municipality has to deal with.